Most schools are pleased when 20–30% of their school leavers join the alumni community. Toowoomba Christian College reached 90% in their first year. Here's what they did differently.

When a P–12 school in Highfields, Queensland set out to build its alumni community, it started cautious. Alumni engagement was a new, unfunded area, and the team genuinely weren't sure a dedicated platform was worth it when they were only just beginning. So they started small — and let the results make the case.

90%of school leavers joined in the first year

30%+registered in the first three weeks

Under 4 hrsfrom setup to a live platform

They led with what alumni actually wanted

The strategy wasn't "please join our database." It was built around something past students genuinely wanted back: their Year 12 photo memories. The school loaded historic and graduation-year photo folders and released them gradually — and each new release gave alumni a fresh reason to come back and look.

Crucially, every new folder triggered an automatic weekly snapshot email to registered alumni. Engagement compounded week after week, without adding to anyone's workload.

In our first year of offering Alumnly, we have seen 90% of our school leavers join the network — a much higher rate than with our previous setup.

Mitch Smith · Marketing & Communications Manager, Toowoomba Christian College

 

They started small and let it prove itself

Rather than a heavy upfront commitment, the school began on an entry-level plan — proving the value before scaling up. Within the first three weeks, more than 30% of alumni had registered, before the final reminder emails had even gone out. Alumni began sharing their own photos and memories, turning the platform into a living community rather than a static directory.

The lesson isn't "buy software"

It's that 90% is achievable when a school decides its alumni relationships matter and follows through. The platform made it easy; the school made it happen — by reaching out at the right moments, leading with something people wanted, and giving alumni somewhere genuinely worth coming back to.

Read the full Toowoomba Christian College case study →

 

 

alumnly  ·  Alumni engagement software, built for schools